ABOUT US

Brand Informatics provides a new generation of intelligence that enables companies to benchmark and advance Emotional Connection with their customers. 

Emotional Connection is the key driver of customer loyalty, advocacy, cross-selling and pricing power.  We have combined pioneering, patent-pending innovations in data and analytics to deliver predictive, on-demand Emotional Connection intelligence.

Fortune 500 and Middle Market firms apply our intelligence every day to benchmark Emotional Connection, measure Connection across the customer experience, discover untapped emotional drivers that optimize loyalty, allocate resources to positively impact Emotional Connection, and segment and target customers based on their level of Emotional Connection.

We have heard a rallying cry from diverse companies for a new kind of intelligence that enables them to go beyond customer satisfaction, build Emotional Connection with their customers, and achieve new levels of loyalty and advocacy.  This is our business.

Read about our team.